Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in RevenueCat

Intermittent issues in Rico chats

Resolved Minor
October 29, 2026 - Started 9 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

RevenueCat's Rico chat feature experienced intermittent failures for approximately 53 minutes due to an underlying issue with Cloudflare infrastructure. The incident caused elevated failure rates in chat functionality until Cloudflare's issues were resolved. The incident was fully resolved after failure rates dropped and stabilized.

We're seeing intermittent failures in Rico chats - we're currently investigating the issue.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 10/29/2026 04:50PM

Underlying issues have been resolved

MONITORING 9 days ago - at 10/29/2026 04:27PM

Failure rates have dropped. The cause seemed to be an incident with the underlying Cloudflare infrastructure. We'll keep monitoring until full resolution of the issues have been confirmed.

INVESTIGATING 9 days ago - at 10/29/2026 04:00PM

We are continuing to investigate this issue.

INVESTIGATING 9 days ago - at 10/29/2026 03:59PM

We are continuing to investigate this issue.

INVESTIGATING 9 days ago - at 10/29/2026 03:59PM

We're seeing intermittent failures in Rico chats - we're currently investigating the issue.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook