Third-party outage: RXNT login unavailable

RXNT has informed us that they have resolved this issue and the integration with RevolutionEHR should be working as normal now.

RXNT has confirmed that users should now be able to log in successfully. They have reverted to their legacy login page to restore access and avoid further delays.

RXNT mentioned that some users may receive an “Invalid password” error. In that even they suggest a password reset by following the steps below:

On the RXNT login page, click Forgot Password and complete the reset.

In RevolutionEHR, update your stored RXNT credentials:

Admin → Employee/Roles → Employees → [your profile] → External System IDs.

Please note: RXNT system performance may be slower than usual while services fully recover. We’re continuing to monitor and will share updates as we receive them.

RXNT has reported the following: It has been brought to our attention that customers are experiencing a full system outage impacting the ability to log into RXNT. This issue has been flagged as a priority 1 issue, which means our engineering team will work around the clock until the issue is resolved.

As a result, RevolutionEHR’s integration with RXNT may be unavailable or degraded. We’re monitoring RXNT’s progress and will post updates as we receive them.