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Outage in RevolutionEHR

Errors Reported When Accessing Multiple RevolutionEHR Accounts

Resolved Minor
September 03, 2025 - Started 8 months ago - Lasted about 22 hours
Official incident page

Incident Report

We have identified an issue affecting billers and other users with access to multiple RevolutionEHR accounts, where functionality challenges arise when switching between accounts. Our engineering team has developed a solution, and we are scheduled to deploy a fix tonight at 9:00 PM PST. This update will not cause any system downtime; however, active users will be logged out and prompted to log in again. To avoid issues until the fix is implemented, we recommend that users switching between RevolutionEHR accounts log out of RevolutionEHR, close their browser, reopen the browser, and then navigate to revolutionehr.com. Thank you for your patience and understanding. If you have any questions, please contact our support team.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/04/2025 05:28PM

This incident has been resolved.

IDENTIFIED 8 months ago - at 09/03/2025 07:04PM

We have identified an issue affecting billers and other users with access to multiple RevolutionEHR accounts, where functionality challenges arise when switching between accounts.

Our engineering team has developed a solution, and we are scheduled to deploy a fix tonight at 9:00 PM PST. This update will not cause any system downtime; however, active users will be logged out and prompted to log in again.

To avoid issues until the fix is implemented, we recommend that users switching between RevolutionEHR accounts log out of RevolutionEHR, close their browser, reopen the browser, and then navigate to revolutionehr.com.

Thank you for your patience and understanding. If you have any questions, please contact our support team.

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