Outage in RevOps
Elevated Error Rates with PDF Generation
Resolved MinorIncident Report
We are seeing elevated error rates with PDF generation and are investigating root cause.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 04/26/2024 09:13PM
The PDF generation service has been restored and is operating normally.
MONITORING
over 2 years ago - at 04/26/2024 08:45PM
Service capacity has been increased and processing times are returning to normal. We are continuing to monitor the service.
IDENTIFIED
over 2 years ago - at 04/26/2024 07:59PM
We have narrowed down the issue to an upstream PDF processing provider and are working with the vendor to increase service capacity.
INVESTIGATING
over 2 years ago - at 04/26/2024 07:32PM
We are seeing elevated error rates with PDF generation and are investigating root cause.
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