Outage in RevOps

Increased number of errors while generating PDFs

Resolved Minor
August 29, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an increased number of errors being returned while generating deal PDFs
Components affected
RevOps Console
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/29/2024 08:47PM

This incident and all affected PDFs have been resolved.

IDENTIFIED 4 months ago - at 08/29/2024 08:08PM

The issue has been identified as a service with longer than expected processing times. We have increased capacity and are working to resolve any remaining PDF generation tasks. No data loss was experienced.

INVESTIGATING 4 months ago - at 08/29/2024 07:29PM

We are currently investigating an increased number of errors being returned while generating deal PDFs

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