Platform Outage and Slow Loading Times

This incident has been resolved.

Our upstream infrastructure service provider has confirmed full service recovery for most services. A few services are still seeing some residual impact and recovery is expected to be complete in less than hour.

Internal testing indicates that Platform services are nearing full recovery for most customers. We are still monitoring and updates from our upstream infrastructure provider before confirming final resolution.

Our platform services are starting to recover. We may encounter sporadic failures until full service recovery.

We are starting to see service recovery and faster page loading times. We are continuing to monitor for updates.

Our upstream infrastructure provider is having a global outage that is causing increased latency when loading the platform. We are monitoring for updates.

We are investigating reports of long platform load times.