Outage in RevSpring

Performance Degradation Identified

Resolved Major

December 29, 2025 - Started about 2 months ago - Lasted about 22 hours
Official incident page

Incident Report

We have identified degradation in our portal and users may be having trouble logging in or accessing certain pages or features. We are investigating the issue and expect to resolve it momentarily.

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 12/30/2025 03:58PM

This incident has been resolved.

MONITORING about 2 months ago - at 12/30/2025 03:55PM

Performance has remained stable and we are closing this incident.

MONITORING about 2 months ago - at 12/29/2025 10:32PM

A fix has been implemented and we are monitoring results. Payments are being completed in the portal successfully. Thank you for your patience. A root cause analysis is in progress.

IDENTIFIED about 2 months ago - at 12/29/2025 08:31PM

We have implemented database changes and continue to work this issue. Updates will continue.

IDENTIFIED about 2 months ago - at 12/29/2025 06:26PM

We have identified degradation in our portal and users may be having trouble logging in or accessing certain pages or features. We are investigating the issue and expect to resolve it momentarily.

Latest RevSpring outages

Arrived Degraded Performance - 10 days ago

Arrived Degraded Performance - about 1 month ago

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Payments within Arrived - about 1 month ago

PersonaPay Production Investigation - about 1 month ago

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