Outage in Reward Gateway
Membership File Uploads - Service Outage
Minor
June 05, 2026 - Started 2 days ago
Official incident page
Official incident page
Incident Report
Dear Customers,
At the moment, we are experiencing an outage related to Membership File Uploads. Clients may encounter that large uploads (manual or done via provisioning integration) are getting cancelled. Smaller file uploads (up to 10k rows) should not be affected.
Our Engineering team is investigating with the highest priority.
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INVESTIGATING
2 days ago - at 06/05/2026 12:29PM
Dear Customers,
At the moment, we are experiencing an outage related to Membership File Uploads. Clients may encounter that large uploads (manual or done via provisioning integration) are getting cancelled. Smaller file uploads (up to 10k rows) should not be affected.
Our Engineering team is investigating with the highest priority.
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