Outage in Rewind

QuickBooks Online Backups Not Running

Resolved Minor
March 27, 2025 - Started about 1 month ago - Lasted about 22 hours
Official incident page

Need to monitor Rewind outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Rewind, and never miss an outage again.
Start Free Trial

Outage Details

It appears that nightly backups for some of our QuickBooks Online customers did not occur last night. We are currently investigating. This affects only QuickBooks customers.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/28/2025 11:47AM

This incident has been resolved.

MONITORING about 1 month ago - at 03/27/2025 07:45PM

A workaround has been implemented and we are monitoring the situation. We are rerunning the nightly backups that failed last night.

We will leave status update up for the rest of the day. We are expecting tonight's nightly backups to progress as expected.

This affects only QuickBooks customers.

INVESTIGATING about 1 month ago - at 03/27/2025 05:46PM

We are exploring a possible mitigation and are in the process of deploying it.

This affects only QuickBooks customers.

INVESTIGATING about 1 month ago - at 03/27/2025 03:47PM

We are continuing to investigate.

This affects only QuickBooks customers.

INVESTIGATING about 1 month ago - at 03/27/2025 01:45PM

It appears that nightly backups for some of our QuickBooks Online customers did not occur last night. We are currently investigating.

This affects only QuickBooks customers.

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3970 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook