Intermittent errors in proposal responses and knowledge library searches

This incident has been resolved.

We have made some infrastructure performance adjustments as well as some product error handling improvements. We believe this issue is likely resolved and we will actively be monitoring performance to confirm. Please contact support if you do experience any further problems.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

We are seeing broad but intermittent issues across knowledge library searches. You may experience slower than typical experience in both the knowledge library and proposal outline. Our team is actively working to resolve the situation.