Incident Report
We have identified and are working on a resolution for an issue causing degraded API performance.
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Latest Updates ( sorted recent to last )
about 14 hours ago - at 05/18/2026 04:17PM
We have identified and are working on a resolution for an issue causing degraded API performance.
about 9 hours ago - at 05/18/2026 09:09PM
We are continuing to work on a fix for the issue causing degraded API performance across the platform
about 9 hours ago - at 05/18/2026 09:39PM
We experienced a surge in API usage this morning that caused service degradation. We’ve restored several services and are aiming to have all services restored fully by end of day. This currently has the full attention of our engineering team. We apologize for the inconvenience and appreciate the patience as we restore everything to 100% health.
about 3 hours ago - at 05/19/2026 02:55AM
We have implemented fixes related to the degraded API performance and are currently monitoring the platform for continued stability. At this time, we are seeing positive signs of recovery and will continue to provide updates as we evaluate overall impact.
Latest Rhombus outages
Thumbnail Availability - 18 days ago
Sensors show as offline in console - 11 months ago
Delayed Alerts/Notifications - about 1 year ago
Delayed Alerts/Notifications - about 1 year ago
Camera Connectivity Problems - over 1 year ago
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