Outage in Riege Software

Scope connectivity issues

Resolved Minor
January 14, 2025 - Started 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Some customers report issues with Scope. You may experience problems connecting to Scope. We are actively investigating the cause of this issue.
Components affected
Riege Software Scope
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 01/14/2025 02:13PM

This incident has been resolved.

MONITORING 2 months ago - at 01/14/2025 01:59PM

We have checked our infrastructure and found no issues. The cause is likely external. Additionally, we have received reports from customers that they were able to log in again after some time. Therefore, I suggest continuing to try.
In the meantime we keep monitoring the system.

INVESTIGATING 2 months ago - at 01/14/2025 01:02PM

Some customers report issues with Scope. You may experience problems connecting to Scope.
We are actively investigating the cause of this issue.

Latest Riege Software outages

EDEC - Aktuell bestehen Probleme beim deklarieren von Exportabmeldungen / Currently, there are issues with the declaration of export notifications. - 3 days ago
PASSAR - Allgemeine Netzwerkstörung Bundesverwaltung, Notfallverfahren kann angewendet werden / General network disruption in the federal administration, emergency procedure can be applied. - 4 days ago
EDEC - Performanceprobleme bei der Rückantwort im Mailservice (Import und Export) / Performance issues with response times in the mail service (Import and Export). - 6 days ago
Passar - Die Rückmeldungen sind derzeit verzögert. / The responses are currently delayed. - 13 days ago
Issues with Scope - 19 days ago

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