Outage in Riege Software

2026-09-14 Printing Issues and log in Issues in SCOPE

Resolved Minor

September 14, 2026 - Started about 5 hours ago - Lasted about 3 hours
Official incident page

Incident Report

We're currently experiencing a problem with printing. We're working hard to resolve the issue. It appears that some customers are also having trouble logging in to LDAP.

Components affected

Riege Software Scope

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Latest Updates ( sorted recent to last )

RESOLVED about 2 hours ago - at 09/14/2026 12:50PM

This incident has been resolved.

MONITORING about 2 hours ago - at 09/14/2026 12:18PM

We're still experiencing issues with the DNS operator, which can lead to connection problems and performance fluctuations.

MONITORING about 3 hours ago - at 09/14/2026 11:35AM

User not using SCOPE Hub are still facing technical issues.

MONITORING about 4 hours ago - at 09/14/2026 10:50AM

Log into SCOPE is possible again, printing appears still not possible at the moment.

IDENTIFIED about 4 hours ago - at 09/14/2026 10:24AM

There seems to be a problem with the Jasper service and LDAP right now. It's working again, though performance is still inconsistent. We are still facing some issues with network operator.

INVESTIGATING about 5 hours ago - at 09/14/2026 09:54AM

We're currently experiencing a problem with printing. We're working hard to resolve the issue. It appears that some customers are also having trouble logging in to LDAP.

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