Outage in Riege Software

Delays in communication with Scope

Resolved Major

June 24, 2026 - Started 24 days ago - Lasted about 3 hours
Official incident page

Incident Report

Some Scope customers report delays in the communication Scope We are investigating the issue.

Components affected

Riege Software 🇳🇱 Cargonaut - CCS Amsterdam (<a href="https://cargonaut.nl/2021/09/04/verstoringen/">Link to Status page Cargonaut</a>) Riege Software 🇨🇭 Switzerland Riege Software Port of Hamburg Riege Software 🇳🇱 Dutch Customs (<a href="https://nh.douane.nl/en/#abonneren">Link to Availability page of Dutch Customs</a>) Riege Software 🇳🇱 NVWA & PD Riege Software Portbase Rotterdam (<a href="https://status.portbase.com/">Link to Status page Portbase</a>) Riege Software 🇺🇸 USA Riege Software 🇦🇹 Austria Riege Software Carrier Messaging Riege Software Carrier Messaging Riege Software 🇩🇪 Germany Riege Software Port of Bremen & Bremerhaven Riege Software Scope

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Latest Updates ( sorted recent to last )

RESOLVED 24 days ago - at 06/24/2026 01:31PM

This incident has been resolved.

MONITORING 24 days ago - at 06/24/2026 01:04PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 24 days ago - at 06/24/2026 12:46PM

We are continuing to investigate an issue affecting communication between Scope and third-party systems. Customers may experience failures or delays when sending or receiving data through external integrations. Our team is actively working to identify the root cause and restore normal functionality. We will provide another update as soon as more information becomes available.

INVESTIGATING 24 days ago - at 06/24/2026 11:21AM

We are continuing to investigate this issue.

INVESTIGATING 24 days ago - at 06/24/2026 11:10AM

We are continuing to investigate this issue.

INVESTIGATING 24 days ago - at 06/24/2026 11:09AM

We are continuing to investigate this issue.

INVESTIGATING 24 days ago - at 06/24/2026 11:03AM

Some Scope customers report delays in the communication Scope
We are investigating the issue.

Latest Riege Software outages

Scope unavailable for some customer - about 18 hours ago

E-DEC Import Verzögerte Antwortzeiten // E-DEC Import Delayed response times - 5 days ago

E-DEC Import Verzögerte Antwortzeiten // E-DEC Import Delayed response times - 10 days ago

2026-07-08 Technical Issue with AES Customs Module - 10 days ago

Issues with Scope Hub - 11 days ago

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