Outage in RingCentral

A portion of RingCentral Customers in Japan and South Korea may experience issues with outbound calls to other countries.

Resolved Minor
June 11, 2024 - Started 5 months ago - Lasted about 6 hours

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Outage Details

Users in Japan may be unable to call non-Japanese numbers.   Customers' inbound calls and all other services are not impacted at this time. 
Latest Updates ( sorted recent to last )
UPDATE 5 months ago - at 06/11/2024 07:24AM

RingCentral Operations teams have implemented a temporary fix for the issue causing some calls from Japan and South Korea to non-Japanese numbers to fail. Internal testing suggests that the issue is resolved. Teams are monitoring the situation and will submit more info once it is available.

UPDATE 5 months ago - at 06/11/2024 03:24AM

Users in Japan and South Korea may be unable to call non-Japanese numbers.   Customers' inbound calls and all other services are not impacted at this time. 

UPDATE 5 months ago - at 06/11/2024 03:17AM

Users in Japan may be unable to call non-Japanese numbers.   Customers' inbound calls and all other services are not impacted at this time. 

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