Outage in RingCentral

A portion of Contact Center customers in Europe may be experiencing dropped calls, POC failures, or the inability to connect to their applications.

Resolved Minor
June 27, 2024 - Started 4 days ago - Lasted about 1 hour

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Outage Details

A portion of Contact Center customers in Europe may be experiencing dropped calls, POC failures, or the inability to connect to their applications. RingCentral Contact Center teams are investigating this issue and will provide an update in 4 hours or when there is a significant change in status. If you are experiencing this issue, please reach out to customer care. 
Components affected
RingCentral Contact Center RingCentral EMEA RingCentral Contact Center RingCentral Americas
Latest Updates ( sorted recent to last )
UPDATE 4 days ago - at 06/27/2024 03:50PM

A portion of Contact Center customers in Europe may be experiencing dropped calls, POC failures, or the inability to connect to their applications. RingCentral Contact Center teams are investigating this issue and will provide an update in 4 hours or when there is a significant change in status. If you are experiencing this issue, please reach out to customer care. 

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