Outage in RingCentral

A portion of RingCentral customers may be unable to make calls

Resolved Minor
October 01, 2024 - Started about 2 months ago - Lasted about 3 hours

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Outage Details

A portion of RingCentral customers may be unable to make phone calls due to delays in provisioning. The issue is outside of RingCentral span of control, and RingCentral Operations teams are working closely with our underlying carrier to investigate the issue and ensure it is mitigated in a timely manner. If you are experiencing this issue, please reach out to RingCentral customer care. 
Components affected
RingCentral Americas RingCentral Calling - Outbound
Latest Updates ( sorted recent to last )
UPDATE about 2 months ago - at 10/01/2024 11:31AM

A portion of RingCentral customers may be unable to make phone calls due to delays in provisioning. The issue is outside of RingCentral span of control, and RingCentral Operations teams are working closely with our underlying carrier to investigate the issue and ensure it is mitigated in a timely manner. If you are experiencing this issue, please reach out to RingCentral customer care. 

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