Outage in RingCentral

A portion of Contact Center customers may be experiencing one way audio on calls

Resolved Minor
October 18, 2024 - Started about 1 month ago - Lasted 3 days

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Outage Details

RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
Components affected
RingCentral EMEA RingCentral Contact Center
Latest Updates ( sorted recent to last )
UPDATE about 1 month ago - at 10/21/2024 03:35PM

RingCentral Contact Center teams are continuing to investigate the issue. If you are experiencing this issue, please reach out to customer care. The next update will be provided in the afternoon of October 21st or when a significant change in status occurs.

UPDATE about 1 month ago - at 10/19/2024 01:57AM

RingCentral Contact Center teams are continuing to investigate the issue. If you are experiencing this issue, please reach out to customer care. The next update will be provided in the morning of October 21st or when a significant change in status occurs.

UPDATE about 1 month ago - at 10/18/2024 10:30PM

RingCentral Contact Center teams are continuing to investigate the issue. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

UPDATE about 1 month ago - at 10/18/2024 06:34PM

RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.

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