Outage in RingCentral

A portion of customers with numbers in Bulgaria may be unable to receive inbound calls and faxes due to an underlying carrier issue.

Resolved Minor
November 14, 2024 - Started 6 months ago - Lasted about 3 hours

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Outage Details

A portion of customers with numbers in Bulgaria may be unable to receive inbound calls and faxes due to an underlying carrier issue. RingCentral Operations teams are working with the underlying carrier to resolve this issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care.
Components affected
RingCentral Fax - Inbound RingCentral Calling - Inbound RingCentral EMEA
Latest Updates ( sorted recent to last )
UPDATE 6 months ago - at 11/14/2024 02:13PM

RingCentral Operations teams have confirmed with the underlying carrier that expected call behavior is being observed at this time. Teams will continue to monitor for stability and will provide updates as information becomes available. If you are experiencing this issue, please reach out to customer care.

UPDATE 6 months ago - at 11/14/2024 01:23PM

A portion of customers with numbers in Bulgaria may be unable to receive inbound calls and faxes due to an underlying carrier issue. RingCentral Operations teams are working with the underlying carrier to resolve this issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care.

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