A portion of customers in the United Kingdom may be experiencing one-way audio on outbound calls when being routed via a specific carrier.

RingCentral Operations teams have confirmed that there have been improvements to service after taking the steps to mitigate the outbound calling issue. Teams will monitor for stability. The next update will occur in four hours or when more information becomes available. If you are still experiencing this issue, please reach out to customer care.

RingCentral Operations teams have taken steps to mitigate the outbound calling issue and are verifying restoration of service with end users. The next update will occur in four hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.

RingCentral Operations teams are working with the underlying carrier to troubleshoot this issue and will provide updates in four hours or when more information becomes available. If you are experiencing this issue, please reach out to customer care.