A portion of customers in Canada may be experiencing a loss of registration.

RingCentral Operations teams have routed traffic away from the affected ISP to help alleviate any impact. Teams will monitor for stability and will provide updates as they become available. We highly recommend you contact your ISP to address and expedite the resolution of these connectivity issues.

RingCentral has received reports that a major Internet Service Provider (ISP) in Canada is experiencing issues within their network. This is affecting traffic to and from many locations. Unfortunately, this networking issue is outside of our control; however we will continue to monitor this event and update you as more information on the affected provider becomes available. In the meantime, we highly recommend you contact your ISP to address and expedite the resolution of these connectivity issues.

A portion of customers in Canada may be experiencing a loss of registration. RingCentral Operations teams are investigating and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care.