Outage in RingCentral

A portion of customers in Canada may be experiencing inbound call and fax failures due to an underlying carrier issue

Resolved Minor
December 03, 2024 - Started about 22 hours ago - Lasted about 3 hours

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Outage Details

RingCentral customers with numbers in Halifax, Sydney, New Glasgow, and Yarmouth, Nova Scotia, Fredericton, Moncton, Saint John, Bathurst, Edmundston and Miramichi, New Brunswick and Charlottetown, Prince Edward Island may be unable to receive inbound calls and faxes due to an underlying carrier network issue. RingCentral Operations teams are working with the carrier on investigating the issue and will provide more information as it becomes available. If you are experiencing this issue, please contact our RingCentral customer care.
Latest Updates ( sorted recent to last )
UPDATE about 22 hours ago - at 12/03/2024 09:39AM

RingCentral customers with numbers in Halifax, Sydney, New Glasgow, and Yarmouth, Nova Scotia, Fredericton, Moncton, Saint John, Bathurst, Edmundston and Miramichi, New Brunswick and Charlottetown, Prince Edward Island may be unable to receive inbound calls and faxes due to an underlying carrier network issue. RingCentral Operations teams are working with the carrier on investigating the issue and will provide more information as it becomes available. If you are experiencing this issue, please contact our RingCentral customer care.

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