A portion of Contact Center customers may be experiencing possible stuck contacts and agent sessions.

RingCentral Contact Center teams have confirmed restoration of service through internal testing and end-user feedback. Teams are continuing to monitor for stability and the next update will be provided when it is available. If you are still experiencing this issue, please reach out to customer care.

RingCentral Contact Center teams have completed the corrective actions to restore possible stuck contacts and agent sessions and internal testing suggests the issue has cleared. We are continuing to monitor the issue for stability. Please log out of the application, clear web browser cache and cookies and fully close and re-launch your web browser. If you are still experiencing this issue, please reach out to customer care.

RingCentral Contact Center teams are investigating the issue and will provide updates as they become available. If you are experiencing this issue, please reach out to customer care.