Outage in Ringotel
Outage on Australia Region
Resolved MajorIncident Report
We are currently investigating the issue. We appreciate your patience and will get back to you asap.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 01/23/2025 10:14AM
The issue with the service has been fully resolved in the Australian region, and all systems are now operating normally. The outage, which began at 04:13 UTC and was resolved at 05:00 UTC, was caused by an internal network configuration error that prevented a specific service on the virtual machine from operating correctly.
We understand how frustrating this outage was, especially for those of you who were unable to access your accounts or properly use your apps. We sincerely apologize for the disruption this caused to your work.
To prevent this from happening again, the team is reviewing adherence to best practices and improving internal testing procedures.
INVESTIGATING
about 1 year ago - at 01/23/2025 05:07AM
The service has been restored. Our team is continuing to investigate the root cause.
INVESTIGATING
about 1 year ago - at 01/23/2025 04:50AM
We are currently investigating the issue. We appreciate your patience and will get back to you asap.
Latest Ringotel outages
Ringotel Incident - India - 8 months ago
Ringotel Incident - US West - 8 months ago
Outage on Australia Region - 10 months ago
Call quality issues with OPUS codec enabled - over 1 year ago
We experienced an outage in the US East region - almost 2 years ago
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