Outage in RIPE NCC
Issue creating support tickets
Resolved MinorIncident Report
We are experiencing issues when users attempt to create support tickets. We are investigating and will update this announcement once we know more. If you need to reach out to the RIPE NCC, please use the live chat feature on ripe.net and the LIR Portal.
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Latest Updates ( sorted recent to last )
RESOLVED
12 days ago - at 10/21/2025 06:40AM
The issue caused by an outage at one of our external vendors has now been resolved. During the incident, some users who attempted to contact the RIPE NCC may not have received a confirmation email or ticket number.
If you contacted us on Monday, 20 October and did not receive a confirmation email with a ticket number, please reach out to us again to ensure your request is properly registered.
INVESTIGATING
13 days ago - at 10/20/2025 09:45AM
We are experiencing issues when users attempt to create support tickets. We are investigating and will update this announcement once we know more. If you need to reach out to the RIPE NCC, please use the live chat feature on ripe.net and the LIR Portal.
Latest RIPE NCC outages
Delay in looking glass for peers on rrc00 - 5 days ago
Connectivity issues for multiple RIPE NCC services - 8 days ago
Mailman is not available at the moment - 30 days ago
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