Outage in Rippling
US Payroll Runs Not Visible
Resolved MajorIncident Report
Summary AI Generated
Rippling experienced a major incident where some payroll customers could not see their upcoming payroll runs in the app. The issue affected the Rippling App's payroll functionality, and approval deadlines for runs scheduled for 5/1/2026 were extended to 5:30pm PT to accommodate the disruption. The incident was resolved after 1.8 hours.
Some customers on Payroll are not seeing upcoming runs. For runs with an approval deadline of 5/1/2026, the approval deadline has been moved to 5:30pmPT.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 05/01/2026 08:54PM
This incident has been resolved.
IDENTIFIED
10 days ago - at 05/01/2026 07:09PM
Some customers on Payroll are not seeing upcoming runs. For runs with an approval deadline of 5/1/2026, the approval deadline has been moved to 5:30pmPT.
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