Rippling experienced degraded app loading performance caused by a task overloading the system, resulting in approximately 10 minutes of timeouts. The issue was identified and mitigated, restoring normal site operation. The incident lasted roughly 2.4 hours from initial investigation to full resolution.
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This incident has been resolved.
We have identified the task that was overloading the system and have mitigated the issue. There were timeouts occurring for ~10 minutes but the site is operational again.
We are investigating degraded performance of the Rippling app loading. We will share an update in the next 10 minutes.
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