Outage in Rippling
Rippling app is down
Resolved MajorIncident Report
Summary AI Generated
The Rippling web and mobile apps were completely inaccessible for approximately 6 hours due to an increase in database query load triggered by a recent change, which was mitigated by expanding infrastructure capacity. During recovery, non-critical background tasks were temporarily paused to restore site health, causing some data such as group memberships to be temporarily stale while the task queue caught up. Full access was restored and all systems returned to normal by the end of the incident.
Users are unable to access the Rippling web and mobile apps. We will provide an update within the next 10 minutes.
Components affected
Rippling AppTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 07/28/2026 02:09AM
Access to the Rippling app has been fully restored.
MONITORING
10 days ago - at 07/27/2026 10:47PM
We paused non-critical asynchronous tasks earlier today to restore site health. Although we have re-enabled those tasks again, the asynchronous task queue is still catching up. As a result, some things across Rippling - like group membership - could be stale until the remaining jobs catch up over the next few hours.
INVESTIGATING
11 days ago - at 07/27/2026 08:24PM
Access to Rippling is restored. We are investigating a recent change that may have resulted in an increase in query load and have increased infra capacity to handle the load in the interim.
INVESTIGATING
11 days ago - at 07/27/2026 08:10PM
Users are unable to access the Rippling web and mobile apps. We will provide an update within the next 10 minutes.
Latest Rippling outages
Delayed sync in integrations - about 18 hours ago
Errors on some critical endpoints - 3 days ago
Asynchronous job queue resulting in stale services - 10 days ago
Rippling app is down - 11 days ago
Some AI capabilities are unavailable - 28 days ago
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