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Outage in Rippling

Asynchronous job queue resulting in stale services

Resolved Minor
July 27, 2026 - Started 10 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

On July 27, non-critical asynchronous tasks in the Rippling App were intentionally paused from 9:30 AM to 3:30 PM PT as a mitigation measure for a prior incident, resulting in stale data across various services such as group membership. The task backlog continued processing after jobs were re-enabled, with full resolution confirmed the following day on July 28. The incident lasted approximately 2.9 hours of active disruption.

To mitigate a previous incident, non-critical asynchronous tasks were paused on Monday, July 27 at 9:30a PT and re-enabled around 3:30p PT. We are still working through the task backlog, and some things across Rippling - like group membership - will be stale until the remaining jobs catch up.
Components affected
Rippling App

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 07/28/2026 05:17AM

This incident has been resolved.

MONITORING 10 days ago - at 07/28/2026 02:23AM

To mitigate a previous incident, non-critical asynchronous tasks were paused on Monday, July 27 at 9:30a PT and re-enabled around 3:30p PT. We are still working through the task backlog, and some things across Rippling - like group membership - will be stale until the remaining jobs catch up.

Latest Rippling outages

Delayed sync in integrations - about 18 hours ago
Rippling app is down - 11 days ago
Rippling app is down - 11 days ago

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