Outage in Rippling
Salesforce integrations disconnecting
Resolved MinorIncident Report
Summary AI Generated
A Salesforce-side change to refresh token lifecycle caused some Rippling customer integrations with Salesforce to disconnect, lasting approximately 10 hours. Affected customers were notified via email and could restore their integration by manually reconnecting it. The incident was fully resolved on November 11, 2026.
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 11/11/2026 12:03AM
This incident has been resolved.
MONITORING
4 days ago - at 11/10/2026 02:44PM
Some customer integrations with Salesforce are disconnected due to a change in refresh token lifecycle by Salesforce.
Email notifications have been sent to impacted customers. Impacted customers can reconnect the integration to restore it.
IDENTIFIED
4 days ago - at 11/10/2026 02:13PM
Some customer integrations with Salesforce are disconnected due to a change in refresh token lifecycle by Salesforce.
Email notifications have been sent to impacted customers. Impacted customers can reconnect the integration to restore it.
IDENTIFIED
4 days ago - at 11/10/2026 02:06PM
Some customer integrations with Salesforce are disconnected due to a change in refresh token lifecycle by Salesforce
INVESTIGATING
4 days ago - at 11/10/2026 01:49PM
We are currently investigating this issue.
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