Riskified's Control Center experienced an issue where the "reset password" button failed to appear after users requested password resets. Users were unable to complete password reset processes through the normal self-service flow and required manual assistance from support. The incident was resolved after 1.5 hours.
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The incident has been resolved.
After requesting a password reset, the "reset password" button may not appear. If you encounter this issue, please contact our support team at support@riskified.com. We will manually assist you with the update until the technical issue is resolved.
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