Outage in RiskLens
Platform Outage
Resolved MinorOfficial incident page
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
ppp.risklens.com and v3.risklens.com have been restored. DNS propagation may take 10 minutes for the changes to resolve. We will continue to monitor the situation.
Service has been restored on https://v3.risklens.com, we are working on https://app.risklens.com still.
The issue has been escalated to our cloud provider to assist in resolving the issue. Our WAF is not reflecting the certificate properly and this is the last issue to be resolved.
Certificates are being installed and service will be restored shortly.
The certificate issue should be resolved within the next 30 minutes.
We have identified an issue in our production environment with a certificate configuration that is causing the RiskLens Platform to be unavailable. We are actively working the issue and will post here once an ETA for resolution is available.
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