Safe Security Status & Outages

IsDown checks RiskLens official status page for major/minor outages or downtimes. A major outage is when RiskLens experiences a critical issue that severely affects one or more services/regions. A minor incident is when RiskLens experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a RiskLens outage, we send you an alert and update your dashboard and status page.

RiskLens and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

IsDown collects all information from the outages published in RiskLens status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

RiskLens publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

IsDown monitors RiskLens and all their 5 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.