Outage in Risotto

Trouble logging into the Risotto Dashboard

Resolved Minor
August 28, 2025 - Started 24 days ago - Lasted 38 minutes
Official incident page

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Outage Details

We are currently investigating an issue with the Risotto Dashboard login page. Some users may not be able to log in.
Components affected
Risotto Admin Portal
Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 08/28/2025 05:45PM

This incident has been resolved.

MONITORING 24 days ago - at 08/28/2025 05:26PM

The issue appears to be resolved and we are monitoring.

IDENTIFIED 24 days ago - at 08/28/2025 05:18PM

The issue has been identified as an API outage with our auth provider and we are monitoring and seeing intermittent recovery. We'll continue monitoring and updating this incident.

INVESTIGATING 24 days ago - at 08/28/2025 05:14PM

We’re aware some customers are unable to log in. Our team is investigating with priority. While this impacts ability to access the dashboard, the rest of the system remains operational. Next update in 30 minutes.

INVESTIGATING 24 days ago - at 08/28/2025 05:10PM

We are currently investigating an issue with the Risotto Dashboard login page. Some users may not be able to log in.

Latest Risotto outages

Intermittent dashboard login issues - 6 days ago
Indexes not appearing in dashboard - about 1 month ago
Intermittent errors - 3 months ago
Intermittent failures due to Slack outage - 4 months ago
Intermittent failures due to Slack outage - 7 months ago

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