Twitter rivers failing: Error code 403: Limited API access

This incident has been resolved.

We have identified the Root Cause and upgraded the Twitter API to V2 to fix this issue.

While the upgrade is a significant step forward, we are actively addressing additional necessary changes to align with the new parameters. As a result, there may still be issues with your Twitter rivers.

Rest assured, our team is actively working to resolve these issues and ensure that your services run smoothly once again. We understand the importance of this and are committed to minimizing any disruptions to your experience.


We will keep you informed on our progress

Thank you for your patience and understanding.

Starting September 18th, 07:10 UTC, we identified Twitter river failing with the following error:

“error code 403: Limited API access Twitter Ads API Error: You currently have access to a subset of Twitter API v2 endpoints and limited v1.1 endpoints (e.g. media post, oauth) only. If you need access to this endpoint, you may need a different access level. You can learn more here: https://developer.twitter.com/en/portal/product”

We are actively investigating this internally and we will update on any developments.

Thank you for your patience and understanding.