Outage in Rivery

Apple Appstore Connect: Apps Analytics Rivers are failing "Please contact Rivery Support"

Minor
October 21, 2024 - Started 2 months ago
Official incident page

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Outage Details

We are currently facing an issue where Apple Appstore Connect: Apps Analytics Rivers are failing with the error message "Please contact Rivery Support." This issue has occurred due to an unexpected change Apple implemented in their API. Our R&D team is actively working on a solution, and we will provide updates as soon as the fix is deployed. We apologize for any inconvenience this may cause and appreciate your patience. Please don’t hesitate to reach out if you have any questions. Best regards, Rivery Support Team
Latest Updates ( sorted recent to last )
IDENTIFIED 2 months ago - at 10/21/2024 03:15PM

We are currently facing an issue where Apple Appstore Connect: Apps Analytics Rivers are failing with the error message "Please contact Rivery Support."

This issue has occurred due to an unexpected change Apple implemented in their API.
Our R&D team is actively working on a solution, and we will provide updates as soon as the fix is deployed.

We apologize for any inconvenience this may cause and appreciate your patience.
Please don’t hesitate to reach out if you have any questions.

Best regards,
Rivery Support Team

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