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Outage in RM Unify

Issues with Arbor API affecting MIS Sync data refresh

Resolved Minor
March 21, 2023 - Started almost 3 years ago - Lasted 1 day
Official incident page

Incident Report

Our Groupcall partners have advised that Arbor are currently dealing with an ongoing incident affecting their API. Some RM Unify customers using the Arbor MIS may be affected, and may be missing MIS data updates in RM Unify and connected apps as a result.

Further information and status updates can be found on the Arbor status page - https://status.arbor-education.com/

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 03/22/2023 01:19PM

Arbor have advised the following incident update: 

"We have rectified the issue and response times have returned to normal. We shall be continuing to monitor. Once again, please accept our apologies for the disruption." 

For all future Arbor updates, please subscribe to their status page - https://status.arbor-education.com/
And for Groupcall updates - https://status.communitybrands.uk/

INVESTIGATING almost 3 years ago - at 03/21/2023 09:58AM

Our Groupcall partners have advised that Arbor are currently dealing with an ongoing incident affecting their API. Some RM Unify customers using the Arbor MIS may be affected, and may be missing MIS data updates in RM Unify and connected apps as a result.

Further information and status updates can be found on the Arbor status page - https://status.arbor-education.com/

Latest RM Unify outages

New Telephony Platform - 7 months ago
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