Outage in RM Unify
RM Unify - end of support for SMTP authentication
Resolved MinorIncident Report
RM Unify monitoring has recently detected an increased number of automated attempts to 'brute force' accounts over the SMTP AUTH protocol. As a result of this threat, we have disabled support for the SMTP AUTH protocol within RM Unify.
We are aware that disabling SMTP AUTH will inconvenience some customers who use devices and services that still use SMTP authentication, however maintaining the security and availability of RM Unify has to be our highest priority.
Further information can be found at https://support.rm.com/TechnicalArticle.asp?cref=TEC9038776
We are aware that disabling SMTP AUTH will inconvenience some customers who use devices and services that still use SMTP authentication, however maintaining the security and availability of RM Unify has to be our highest priority.
Further information can be found at https://support.rm.com/TechnicalArticle.asp?cref=TEC9038776
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RESOLVED
about 3 years ago - at 02/23/2023 02:16PM
RM Unify monitoring has recently detected an increased number of automated attempts to 'brute force' accounts over the SMTP AUTH protocol. As a result of this threat, we have disabled support for the SMTP AUTH protocol within RM Unify.
We are aware that disabling SMTP AUTH will inconvenience some customers who use devices and services that still use SMTP authentication, however maintaining the security and availability of RM Unify has to be our highest priority.
Further information can be found at https://support.rm.com/TechnicalArticle.asp?cref=TEC9038776
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