Outage in Pagero Service

Pagero Online - Potential outage

Resolved Major

November 07, 2025 - Started 5 months ago - Lasted 4 days
Official incident page

Incident Report

We’re currently investigating reports of a potential outage in one or more services in Pagero Online that was identified at 13:00 CET. We are working on identifying the cause and impact on customers. We apologize for any inconvenience and will post new updates as soon as we learn anything more. If you have any questions, please contact our Support team

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 11/11/2025 07:19AM

After close monitoring, we can confirm that the issue has now been resolved.

We apologize for any inconvenience this might have caused.

If you have any questions, please contact our Support team

MONITORING 5 months ago - at 11/07/2025 06:39PM

All services are working as expected, although they will be all monitored during the weekend to ensure everything is working correctly.

We apologize for any inconvenience this may have caused.

If you have any questions, please contact our Support team

IDENTIFIED 5 months ago - at 11/07/2025 01:09PM

The root cause of the incident has been identified and a fix is being deployed.

INVESTIGATING 5 months ago - at 11/07/2025 12:04PM

We’re currently investigating reports of a potential outage in one or more services in Pagero Online that was identified at 13:00 CET. We are working on identifying the cause and impact on customers.

We apologize for any inconvenience and will post new updates as soon as we learn anything more.

If you have any questions, please contact our Support team

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