Outage in Roadmunk

Login service disruption

Resolved Major
February 21, 2025 - Started 3 months ago - Lasted 3 days
Official incident page

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Outage Details

We are currently experiencing an issue affecting login services for Strategic Roadmaps. Users may be unable to sign in at this time. Our team is actively investigating the cause and working to restore access as quickly as possible. We apologize for the inconvenience and appreciate your patience. Further updates will be provided here as we have more information.
Components affected
Roadmunk Authentication
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/24/2025 03:47PM

This incident has been resolved.

MONITORING 3 months ago - at 02/21/2025 10:47PM

Login services for Strategic Roadmaps have been restored, and users should now be able to sign in as expected. We are continuing to monitor system performance to ensure stability.

If you experience any further login issues, please reach out to our support team at support-rm@tempo.io.

Thank you for your patience, and we appreciate your understanding.

IDENTIFIED 3 months ago - at 02/21/2025 09:48PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 3 months ago - at 02/21/2025 08:11PM

We are currently experiencing an issue affecting login services for Strategic Roadmaps. Users may be unable to sign in at this time. Our team is actively investigating the cause and working to restore access as quickly as possible.

We apologize for the inconvenience and appreciate your patience. Further updates will be provided here as we have more information.

Latest Roadmunk outages

Emails not sending - 7 days ago
Investigating intermittent login error in EU region - 12 days ago
Unavailability of some published roadmaps - 18 days ago
Degraded performance - 26 days ago
Roadmapping Unavailable - about 2 months ago

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