Outage in Roadster

An incident with Twilio is impacting text message notifications sent from the Express Storefront

Resolved Minor
February 26, 2021 - Started over 4 years ago - Lasted about 1 year
Official incident page

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Outage Details

Starting on February 26th at 5:25 AM PST, we indentified an issue preventing text notifications from being sent from the Express Storefront due an outage at Twilio, our message provider. We are currently monitoring the Twilio status while we look for possible ways to mitigate the issue.
Latest Updates ( sorted recent to last )
RESOLVED over 4 years ago - at 02/26/2021 04:58PM

Resolved - The issue has been resolved and the service is operating normally.

MONITORING over 4 years ago - at 02/26/2021 04:42PM

The main connectivity issue with our messaging provider, Twilio, has been resolved and messaging functionality has been restored. We are monitoring our internal status for any unusual errors to ensure there are no further disruptions.

IDENTIFIED over 4 years ago - at 02/26/2021 03:47PM

Starting on February 26th at 5:25 AM PST, we indentified an issue preventing text notifications from being sent from the Express Storefront due an outage at Twilio, our message provider. We are currently monitoring the Twilio status while we look for possible ways to mitigate the issue.

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