Outage in RoadSync

Issues with a 3rd party provider

Resolved Minor
August 18, 2023 - Started about 2 years ago
Official incident page

Incident Report

Due to an issue with a 3rd party provider you might experience issues sending Invoices via text. As an alternative we suggest sending invoices to an email. We are working with our partner and will provide an update at 9:00 PM EST.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/18/2023 10:43AM

This issue has been resolved.

MONITORING about 2 years ago - at 08/18/2023 01:29AM

We are continuing to monitor. Next update will be when we have new information.

MONITORING about 2 years ago - at 08/18/2023 01:01AM

As of 8:38 PM we see no more errors in our logs and our service is restored. We are awaiting on an official confirmation from our 3rd party provider that the issue is resolved. Next update will be at 9:30 PM or as soon as we have new information

IDENTIFIED about 2 years ago - at 08/18/2023 12:33AM

Due to an issue with a 3rd party provider you might experience issues sending Invoices via text. As an alternative we suggest sending invoices to an email. We are working with our partner and will provide an update at 9:00 PM EST.

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