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Outage in Robly

Partial Email Delivery Impact

Resolved Major
October 20, 2025 - Started 4 months ago - Lasted about 10 hours
Official incident page

Incident Report

We are still seeing issues with one of our third-party vendors and continue to monitor the recovery process. Email delivery may be partially affected, and some customers could experience delays or errors when sending campaigns or viewing stats. We’ll provide another update within the next hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 10/20/2025 10:28PM

All systems are now operating normally, and services have been fully restored.

Thank you for your patience and understanding while this issue was being addressed.

MONITORING 4 months ago - at 10/20/2025 10:04PM

Our third-party vendor has confirmed that the outage has been fully resolved. All systems are now operating normally, and services have been fully restored. We’ll continue to monitor performance to ensure stability.

MONITORING 4 months ago - at 10/20/2025 01:20PM

Our third-party vendor has implemented a mitigation and is currently in the process of recovery.

We continue to closely monitor the situation to ensure full restoration of service. Some customers may still experience intermittent delays or errors while sending campaigns or accessing related features.

We’ll share another update once the recovery is complete or as soon as more information becomes available.

IDENTIFIED 4 months ago - at 10/20/2025 12:22PM

We are still seeing issues with one of our third-party vendors and continue to monitor the recovery process.

Email delivery may be partially affected, and some customers could experience delays or errors when sending campaigns or viewing stats.

We’ll provide another update within the next hour or as soon as more information becomes available.

Latest Robly outages

Service Interruption - 2 months ago
Email Editor Issue - 11 months ago

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