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Outage in Robly

Live Chat Support Unavailable

Resolved Minor
October 01, 2026 - Started 3 days ago - Lasted 1 day
Official incident page

Incident Report

Our third-party live chat provider is experiencing an outage, so Robly’s live chat is currently unavailable. Our support team is still available by email (support@robly.com). We’re monitoring the issue and will provide an update when live chat is restored. We apologize for the inconvenience.
Components affected
Robly Web Portal

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/02/2026 04:50PM

This incident has been resolved.

INVESTIGATING 3 days ago - at 10/01/2026 01:50PM

Our third-party live chat provider is experiencing an outage, so Robly’s live chat is currently unavailable. Our support team is still available by email (support@robly.com). We’re monitoring the issue and will provide an update when live chat is restored. We apologize for the inconvenience.

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