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Outage in Robocorp

Video feed view failing

Resolved Minor
July 20, 2023 - Started almost 3 years ago - Lasted about 11 hours
Official incident page

Incident Report

There is a known issue with the run video feed view failing. Only the viewing infrastructure is experiencing problems. Recording is functioning correctly and recorded videos will be available once the issue is addressed. We aim to get a fix rolled by end of the day today.
Components affected
Robocorp API

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 07/20/2023 10:13PM

This issue has been fixed.

Please note that the issue impacted only serving the videos. Any run videos recorded earlier are now available for viewing.

IDENTIFIED almost 3 years ago - at 07/20/2023 11:17AM

There is a known issue with the run video feed view failing.

Only the viewing infrastructure is experiencing problems. Recording is functioning correctly and recorded videos will be available once the issue is addressed.

We aim to get a fix rolled by end of the day today.

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