Outage in RoomKeyPMS
API & EDH Issues Identified
Resolved MinorIncident Report
Following the recent server migration, we’ve identified issues affecting API services and the Enterprise Data Hub (EDH). Our team is investigating and working to restore normal service as quickly as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/22/2025 03:05PM
Resolved – API & EDH Service Disruption
Timeframe: October 21, 2025, from 9:00 PM to 12:40 AM PST
The earlier issues affecting API services and the Enterprise Data Hub (EDH) have been resolved. Both services are now fully operational following the completion of the server migration.
We appreciate your patience and understanding while our team worked to restore service.
INVESTIGATING
6 months ago - at 10/22/2025 06:28AM
Following the recent server migration, we’ve identified issues affecting API services and the Enterprise Data Hub (EDH). Our team is investigating and working to restore normal service as quickly as possible.
Latest RoomKeyPMS outages
RoomKeyPMS Connectivity Issues - 3 months ago
Investigation in Progress - 4 months ago
Service Interruption Update - 5 months ago
Scheduled Maintenance – Server Migration - 6 months ago
EDH IntegrationAPI Interruption - 11 months ago
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