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Outage in RoomKeyPMS

Scheduled Maintenance – Server Migration

Resolved Minor
October 21, 2025 - Started 5 months ago - Lasted about 1 hour
Official incident page

Incident Report

Start Time: Tuesday, October 21, 2025, at 9:00 PM PST Expected Duration: Approximately 30 minutes RoomKeyPMS will be undergoing a scheduled server migration to our new Fullsteam-hosted cloud environment. During this time, the system will be temporarily unavailable, and users will not be able to log in or perform database actions. Our team will monitor the process closely to ensure a smooth transition and restore full service as quickly as possible. We appreciate your patience and understanding during this brief maintenance window. Status: Scheduled Maintenance

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 10/22/2025 05:17AM

Server Migration Completed

The scheduled server migration has been successfully completed, and RoomKeyPMS is now back online. All systems are operating normally in our new Fullsteam-hosted cloud environment.

Status: Operational

IDENTIFIED 5 months ago - at 10/22/2025 03:59AM

Start Time: Tuesday, October 21, 2025, at 9:00 PM PST
Expected Duration: Approximately 30 minutes

RoomKeyPMS will be undergoing a scheduled server migration to our new Fullsteam-hosted cloud environment. During this time, the system will be temporarily unavailable, and users will not be able to log in or perform database actions.

Our team will monitor the process closely to ensure a smooth transition and restore full service as quickly as possible.

We appreciate your patience and understanding during this brief maintenance window.

Status: Scheduled Maintenance

Latest RoomKeyPMS outages

RoomKeyPMS Connectivity Issues - about 2 months ago
Investigation in Progress - 3 months ago

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