Outage in Root

Product module code timeouts

Resolved Minor
February 28, 2025 - Started 2 months ago - Lasted 13 days
Official incident page

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Outage Details

Product module code functions timing out
Components affected
Root Dashboard Root API
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/13/2025 02:29PM

This incident has been resolved.

INVESTIGATING 2 months ago - at 02/28/2025 02:43PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 02/28/2025 02:43PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 02/28/2025 01:47PM

Product module code functions timing out

Latest Root outages

Majour outage - over 1 year ago
Dashboard outage - over 1 year ago
Platform emergency maintenance - about 2 years ago
Major outage in our API - about 2 years ago

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