Is Root Down? Check current status

Check if Root is down, official outages, user-reported issues, and outages map.

Current Root status

Root is working normally

Updated from Root official status page a few minutes ago

Root not working for you?

Root service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Root Outage Map

View Root Reports Map

Track Root on your status page

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Root recent outages and downtime history

IsDown has tracked 47 incidents since started monitoring Root status in April 2024. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Root outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
May 13, 2025
07:44 AM EDT
Minor
Document creation delay
We are currently investigation the issue.
about 1 hour
Feb 28, 2025
08:47 AM EST
Minor
Product module code timeouts
Product module code functions timing out
13 days
Oct 26, 2023
02:23 AM EDT
Minor
South African Multi-tenant degraded performance
Incident: Slow API Response Times for South African Multi-tenant Issue: Our South African Multi-...
Ongoing
Oct 10, 2023
02:23 AM EDT
Major
Majour outage
We're experiencing an elevated level of API errors and are currently looking into the issue.
Ongoing
Sep 06, 2023
04:38 AM EDT
Major
Dashboard outage
We are currently investigating this issue.
Ongoing
Mar 27, 2023
01:55 PM EDT
Minor
Platform emergency maintenance
Performing emergency database upgrades
Ongoing
Feb 09, 2023
07:39 AM EST
Major
Major outage in our API
We have observed to a network connection issue affecting our workers. We're investigating
Ongoing
Feb 03, 2023
08:01 AM EST
Major
Elevated API Errors
We're experiencing an elevated level of API errors and are currently looking into the issue.
Ongoing
Nov 27, 2022
03:36 AM EST
Minor
Additional platform optimisation
The scheduled platform maintenance is taking longer than anticipated. The Root platform is curren...
Ongoing
Oct 28, 2022
09:30 AM EDT
Minor
Root Platform downtime
The Root Platform experienced downtime on 2022-10-28 from 15:31 until around 15:50 SAST, due to h...
Ongoing
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Looking to track Root outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Root status

See what users are saying about Root issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

No comments yet

Root components or services current status

Component Status
API OK
Dashboard OK
Data Exports OK
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Root is a software platform featuring a dashboard for data visualization, options for data exports, and an API for system integration.

Monitoring Root since April 2024

Tracking 3 Root services and regions

Need help? Try here:
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Check their status page.

2 incidents in 2025

How to monitor the status of Root and all your dependencies?

IsDown is a status page aggregator that monitors if Root and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Root, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Root?

IsDown monitors Root health in almost real-time

Every few minutes we go to the status page of Root (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Root's 3 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Root, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Root and other services.

One status page to monitor all your external dependencies

What you get when monitoring Root with IsDown

Track Root incidents and downtimes by severity

IsDown checks Root official status page for major/minor outages or downtimes. A major outage is when Root experiences a critical issue that severely affects one or more services/regions. A minor incident is when Root experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Root outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Root

Root and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Root outages and downtimes

IsDown collects all information from the outages published in Root status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Root maintenance events

Root publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Root outages that impact your business

IsDown monitors Root and all their 3 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Root but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Root and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Root and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Root or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Root and other services.

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Get notified imediatelly when there's an issue with Root or other services

Send outage information from Root and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Root and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Root and other services to your tools

Share Root status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Root down?'

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Share Root status in your status page

Root Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Root outages, IsDown monitors Root's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Root status page monitoring with real-time incident details.
Monitor 4,522+ services including Root in a single dashboard.
Instant Root outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Root official status and user-reported issues.
Maintenance feed for Root
Granular alerts filtering by Root components and regions.
Start Monitoring Root with IsDown

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Frequently Asked Questions

Is Root down today?

Root isn't down. You can check Root status and incident details on the top of the page. IsDown continuously monitors Root official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Root status?

Root is currently operational. You can check Root status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Root outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Root down today or just slow?

Currently there's no report of Root being slow. Check on the top of the page if there are any reported problems by other users.

How are Root outages detected?

IsDown monitors the Root official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Root having an outage right now?

Root last outage was on May 13, 2025 with the title "Document creation delay"

How to check if Root is down?

Why use IsDown to monitor Root instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Root and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Root?

IsDown and DownDetector help users determine if Root is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Root's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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