Outage in Root
Document creation delay
Resolved Minor
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Outage Details
We are currently investigation the issue.
Components affected
Root APILatest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 05/13/2025 12:26PM
This incident has now been resolved.
Customers may have experienced up to one hour's delay in receiving policy and terms documents.
INVESTIGATING
19 days ago - at 05/13/2025 11:44AM
We are currently investigation the issue.
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