Outage in Root

Document creation delay

Resolved Minor
May 13, 2025 - Started 6 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigation the issue.
Components affected
Root API

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/13/2025 12:26PM

This incident has now been resolved.
Customers may have experienced up to one hour's delay in receiving policy and terms documents.

INVESTIGATING 6 months ago - at 05/13/2025 11:44AM

We are currently investigation the issue.

Latest Root outages

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